Diary Studies
13.3K views on YouTube
Ask users to keep a diary throughout a fairly long period is great for researching customer journeys or other bigger-scope issues in user experience that go beyond a single interaction.
PRO TIP
Block youtube.com at the DNS level — Pi-hole, NextDNS or your hosts file — but allow
youtube-nocookie.com and i.ytimg.com. These tutorials keep playing; the rabbit hole does not.
13.3K views on YouTube
Ask users to keep a diary throughout a fairly long period is great for researching customer journeys or other bigger-scope issues in user experience that go beyond a single interaction.