Skip to content

PRO TIP Block youtube.com at the DNS level — Pi-hole, NextDNS or your hosts file — but allow youtube-nocookie.com and i.ytimg.com. These tutorials keep playing; the rabbit hole does not.

Learning without distractions

AI Interviewers

5.5K views on YouTube

NNgroup 177 tutorials here
Design

AI interviewers can conduct user interviews on your behalf, but they come with real limitations. Learn how they work, how well they perform, and the best use cases for adding them to your research toolkit.

Read More // https://www.nngroup.com/articles/ai-interviewers/
Watch Next // https://www.youtube.com/watch?v=ktMVQWdes8Y

Learn more with our courses:
Accelerating Research with AI (live online) // https://www.nngroup.com/courses/research-with-ai/
Understanding LLMs (self-paced) // https://www.nngroup.com/contents/self-paced-courses/understanding-llms-a-guide-for-ux-practitioners/

Chapters:
00:00 Introduction
00:39 How AI Interviews Work
01:42 AI Interviewer Performance
02:54 The Problem
04:36 Potential Use Cases for AI Interviews
06:04 Conclusion

Stay connected:
Newsletter // https://link.nngroup.com/yt-newsletter
Linkedin // https://www.linkedin.com/company/nielsen-norman-group
Instagram // https://www.instagram.com/nngux/
Threads // https://www.threads.com/@nngux
X // https://x.com/NNgroup
Bluesky // https://bsky.app/profile/nngroupux.bsky.social