UX vs CX: What’s the difference?

Ever wondered about the distintion between UX and CX? In this video we shed light on the nuances between user experience (UX) and customer experience (CX).

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🧠 Read more about UX vs. CX: https://blog.uxtweak.com/ux-vs-cx/

Chapters:
00:00 Intro
00:54 What is UX?
01:34 What is CX?
02:19 UX vs CX
02:49 UX and CX in practice
04:20 Outro